When I try to run my Axiom product from the menu, I get a message saying that my license is for a different CPU-ID (number).

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• How to Get Your CPU-ID

  MicroStation V8i: From the Axiom pull-down menu choose "Get my computer's CPU-ID" MicroStation CONNECT or later: From the Axiom ribbon choose "Get My Computer's CPU-ID" Alternately: Double-click on CPUID2.EXE from either C:\Program Files ...

• I recently bought my Axiom software but when I try to load it, I get an information box that says my temporary license has expired.

  When you purchase a single-computer license, you will be delivered a 60-day temporary license that will work on any machine at first — so that you can be running as soon as you purchase the software. You get a permanent license as soon as you ...

• Where to Send the CPU-ID

  To get your permanent license, send your CPU-ID to Axiom’s License Department: License@AxiomInt.com. They will swiftly provide you with your permanent license.

• When I start an Axiom application, I get an error message about having the wrong license version.

  The exact message you see is: “Your license is for a different version of (Axiom Product + Version) then the version you have installed (Axiom Product + Version). Their versions need to match for the license to work.” This means that the license ...

• After editing my license file (AXIOM.LIC) with a text editor, I get an Information box that tells me the license won’t work. What happened?

  If the error message you’re getting reads like this, “Your [Product Name] license is corrupt. It has been modified from its original version, so it will not work.” Then it means that there is a misspelling (typo) in your license file. It is also ...