When I try to run my Axiom product from the menu, I get a message saying that my license is for a different CPU-ID (number).

When I try to run my Axiom product from the menu, I get a message saying that my license is for a different CPU-ID (number).

If you're getting the message in an information box that says, “Your (Axiom product + version) single-computer license is only for use on the computer that has Axiom CPU-ID (Number). This computer has a different CPUID (number)", it means the following:

A CPU (central processing unit) is the part of a computer that interprets and carries out instructions of a computer program. This error probably means that the CPU-ID (CPU Identifier) in the license string that the program is reading is different than the CPU-ID that is being detected on your machine. The CPU-ID on your machine could change based on a significant software change or it could be that your license was simply registered for a different machine. To request a new license, send an e-mail to Axiom’s License Department (License@AxiomInt.com). Be sure to include the new CPU-ID that was reported in the error message, the product you are requesting a license for and let them know why your CPU-ID changed. Re-licensing a single-computer license requires active maintenance.