I’ve installed my Axiom product, but I don’t see an Axiom menu.

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• When I attempt to load my Axiom software from the Axiom menu, a web page opens up to a description of the program.

  During installation, you have to select the products to be installed. The product you are trying to load wasn’t selected so the product wasn’t installed. Simply run the installation again and ensure that the product you are trying to run is selected ...

• Are there User’s Guides for my Axiom software?

  Yes. During installation, a User’s Guide is copied to each product folder in the Axiom base directory (where you’ve installed your software). Also, you can always download user’s guides from our FTP site at ftp://ftp.AxiomInt.com.

• When I start an Axiom application, I get an error message about having the wrong license version.

  If the exact message you see is, “Your license is for a different version of (Axiom Product + Version) then the version you have installed (Axiom Product + Version). Their versions need to match for the license to work.” Then this means that the ...

• When I try to run my Axiom product from the menu, I get a message saying that my license is for a different CPU-ID (number).

  If you're getting the message in an information box that says, “Your (Axiom product + version) single-computer license is only for use on the computer that has Axiom CPU-ID (Number). This computer has a different CPUID (number)", it means the ...

• After editing my license file (AXIOM.LIC) with a text editor, I get an Information box that tells me the license won’t work. What happened?

  If the error message you’re getting reads like this, “Your [Product Name] license is corrupt. It has been modified from its original version, so it will not work.” Then it means that there is a misspelling (typo) in your license file. It is also ...