I just downloaded an upgrade from your website at ftp://ftp.AxiomInt.com. How do I get the license I need?

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• I recently bought my Axiom software but when I try to load it, I get an information box that says my temporary license has expired.

  When you purchase a single-computer license, you will be delivered a 60-day temporary license that will work on any machine at first — so that you can be running as soon as you purchase the software. You get a permanent license as soon as you ...

• When I try to run my Axiom product from the menu, I get a message saying that my license is for a different CPU-ID (number).

  If you're getting the message in an information box that says, “Your (Axiom product + version) single-computer license is only for use on the computer that has Axiom CPU-ID (Number). This computer has a different CPUID (number)", it means the ...

• When I start an Axiom application, I get an error message about having the wrong license version.

  If the exact message you see is, “Your license is for a different version of (Axiom Product + Version) then the version you have installed (Axiom Product + Version). Their versions need to match for the license to work.” Then this means that the ...

• After editing my license file (AXIOM.LIC) with a text editor, I get an Information box that tells me the license won’t work. What happened?

  If the error message you’re getting reads like this, “Your [Product Name] license is corrupt. It has been modified from its original version, so it will not work.” Then it means that there is a misspelling (typo) in your license file. It is also ...

• How to Get Your CPU-ID

  Option 1. In MicroStation, click on your Axiom pull-down menu. From there, click on the “Get my computer’s CPU-ID” option. Option 2. With your Axiom product CD in your CD drive, run “D:\CPUID2” from a Command Prompt (where “D” indicates the letter ...