I received a new license to go along with my software update. Where do I put it?
If you’ve already installed your software update and you are just updating the license file, you can over-write your existing license file in C:\ProgramData\Axiom\.
If you have not installed the software update yet, place the license file anywhere and start your installation. During installation, you will be prompted for the license at which point you can navigate to wherever you saved it, and it will be copied into place automatically during installation.
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I recently bought my Axiom software but when I try to load it, I get an information box that says my temporary license has expired.
When you purchase a single-computer license, you will be delivered a 60-day temporary license that will work on any machine at first — so that you can be running as soon as you purchase the software. You get a permanent license as soon as you ...
When I try to run my Axiom product from the menu, I get a message saying that my license is for a different CPU-ID (number).
(A CPU (central processing unit) is the part of a computer that interprets and carries out instructions of a computer program.) If you're getting the message in an information box that says, “Your (Axiom product + version) single-computer license is ...
Are there User’s Guides for my Axiom software?
Yes! Your User's Guide is accessible in multiple ways. During installation, a PDF User’s Guide is copied to each product folder in the Axiom base directory (where you’ve installed your software). - V8i example: C:\Program Files (x86)\Axiom\V8\Office\ ...
How can I find out what version of my Axiom software is installed on my computer?
In your Axiom software program's main box, look for a "Help" menu. On that menu, choose "About". This will open a page giving you information about your Axiom software product, including what version it is.
Can I install my Axiom software on a network for all users to share?
Yes. All Axiom software that is run from within MicroStation can be installed on a network for users to share. They are still restricted by license. For example, a single-computer license, although installed on a network, will still only load from ...