Where can I get support for my Axiom product?

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• I've just installed the latest version of Revit. Why don't I see an Axiom ribbon?

  When you install an Axiom product for Revit, it will detect the versions of Revit you have installed and implement the file and folder structure necessary to load your Axiom software when Revit is loaded. When a new version of Revit is installed it ...

• I'm trying to install my Axiom software. Why isn't the installer listing any Bentley applications to install for?

  There are a few possible causes for this. Wrong Installer You could be using the wrong installer for the versions of the Bentley software you have installed. For example you could be attempting to install with a V8i installer, when you are running ...

• I’ve installed my Axiom product for MicroStation. Why don't I see an Axiom menu/ribbon?

  After an Axiom product installation, you should see an Axiom pull-down menu or Axiom ribbon in MicroStation. Occasionally the menu will be missing even after a successful Axiom product installation. In this article we'll go through the list of ...

• When I try to load Axiom product from the menu, why do I get a message saying that my license is for a different CPU-ID (number)?

  (A CPU (central processing unit) is the part of a computer that interprets and carries out instructions of a computer program.) If you're getting the message in an information box that says, “Your (Axiom product + version) single-computer license is ...

• Where can I get the latest version of my Axiom software?

  Here are links to download the latest released versions of Axiom software: Download Axiom Products for MicroStation V10/CONNECT through 2025. Download Axiom Products for MicroStation V8. Download Axiom Products for Revit Download Axiom Products for ...