License Questions
What port needs to be open and URL whitelisted for license activation?
To activate licenses, client machines must be able to reach our cloud-based license server. Required access: Outbound TCP 443 (HTTPS) Whitelist: https://qlm3.net/axiomint/qlmlicenseserver/qlmservice.asmx
I received a new license to go along with my software update. Where do I put it?
If you’ve already installed your software update and you are just updating the license file, you can over-write your existing license file in C:\ProgramData\Axiom\. If you have not installed the software update yet, place the license file anywhere ...
When I attempt to run the CPUID2. exe program, I get an error message about permissions. What does that mean?
If this the error message you’re receiving, “Insufficient permissions to run CPUID2. exe.” it means that there is a lack of permissions to your local drive. Sometimes, you can get around this by right-clicking on CPUID2.exe and choosing, “Run as ...
Where do I send my CPU-ID?
To get your permanent license, send your CPU-ID to Axiom’s License Department: License@AxiomInt.com. They will swiftly provide you with your permanent license.
How to get my CPU-ID?
MicroStation V8i: From the Axiom pull-down menu choose "Get my computer's CPU-ID" MicroStation CONNECT or later: From the Axiom ribbon choose "Get My Computer's CPU-ID" Alternately: Double-click on CPUID2.EXE from either C:\Program Files ...
I recently bought my Axiom software. Why am I getting an Information box that says my temporary license has expired?
When you purchase a single-computer license, you will be delivered a 60-day temporary license that will work on any machine at first — so that you can be running as soon as you purchase the software. You get a permanent license as soon as you ...
When I try to load Axiom product from the menu, why do I get a message saying that my license is for a different CPU-ID (number)?
(A CPU (central processing unit) is the part of a computer that interprets and carries out instructions of a computer program.) If you're getting the message in an information box that says, “Your (Axiom product + version) single-computer license is ...
After editing my license file (AXIOM.LIC) with a text editor, I get an Information box that tells me the license won’t work. What happened?
If the error message you’re getting reads like this, “Your [Product Name] license is corrupt. It has been modified from its original version, so it will not work.” Then it means that there is a misspelling (typo) in your license file. It is also ...
When I attempt to load an Axiom application, why do I get an error message about having the wrong license version?
The exact message you see is: “Your license is for a different version of (Axiom Product + Version) than the version you have installed (Axiom Product + Version). Their versions need to match for the license to work.” This means that the license ...